Having a Helpcenter is a great way to let your customers quickly search for answers themselves. If they don't find an answer, your customers can submit a request via a built-in contact form that's connected to your Kiri Helpdesk.
Setting up and configuring the appearance of your Helpcenter is really simple, so let's get started.
Your Helpcenter can be made and updated by navigating to
Helpcenter Appearance in your helpdesk.
Here you can update your
With your Helpcenter set up you can now start creating Categories, Sections and Articles.
We also suggest that you configure your header and footer links to provide users with easy navigation of your knowledge base.
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