Messenger Channel


Kiri Admin

Social media for both customer support and sales is increasing in popularity

Most businesses have a Facebook page and many customers expect their response to be served when they contact your page.

In fact, having good response rates on Facebook can increase the visibility of your page, which will get you more customers.

With Kiri, you can connect unlimited facebook pages and handle the communication as seamlessly as you would on Facebook, but with all of our advanced features.

Setting this up is easy.

Navigate to Settings Facebook Messenger
Click on 'Continue with Facebook', opening a Facebook modal with your pages
Select the pages you wish to connect, and click 'Next'
Ensure both the 'Manage your Pages' and 'Manage and Access Page Conversations on Messenger' permissions are enabled
Click 'Done'.

That's it! Now all new conversations on your Facebook pages can be handled through Kiri.

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